The best from the West, Cornwall College, walked away as champions of the 2019 Jamaica Customer Service Song Competition at the recently held Grand Final on Thursday. A joint venture between the Jamaica Customer Service Association (JaCSA) and the Jamaica Cultural Development Commission (JCDC), the customer-service based original song competition saw five finalist schools from across the island competing for the title on the Ranny Williams Entertainment Centre Stage.
In addition to copping the title for their winning song “Service Excellence”, Cornwall College who represented St. James also received a trophy and a check for $80, 000.
But Cornwall College is not a newcomer to the Jamaica Customer Service Song Competition, as they placed second in last year’s inaugural staging.
“We are very happy for the win, it feels well deserved. Especially after getting third place last year, we went home and went back to drawing board and came back for the win this year,” said Jamie Hutchinson, Culture Agent/Music Teacher at Cornwall College.
“We are excited for this upcoming year and the various performances it will bring and we look forward to working closely with the JCDC and the Jamaica Customer Service Association to spread the importance of customer service to the nation,” Hutchinson continued.
Following closely on Cornwall College’s heels was second place winner Charlemont High School out of St. Catherine who received a tropy and a cheque for $40 000 for their song aslo entitled “Service Excellence”. Charlemont won the competition in 2018.
While third place went to Frome High School out of Westmoreland, who received a trophy and a cheque for $20 000 for their song “We Need Excellence”.
The competition’s two other finalists were Anchovy High School from St. James with their song “Let our Expectations Guide Your Service" and St. Jago High School out of St. Catherine with their song "Excellence Inna Wi Service".
In addition to the finalists’ performances, there was also a guest performance by 2019 Digicel Rising Stars 2nd Place Winner, Celicia Ellis. Her soulful performance was made even more memorable as she requested students of the various competing schools to join her on stage to form a live band for her final performance.
The winning schools will go on to perform at upcoming JaCSA-led events to be held during National Customer Service Week, which will run from October 6 – 12, 2019 under the theme “Service Excellence… Our Business, Our LIFE!”